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Purchasing FAQs

Q. Will my insurance cover hearing aids?

While some insurance plans offer coverage of hearing aids and other hearing healthcare services, others do not. If your plan doesn’t offer any coverage, your audiologist or other hearing healthcare professional will work with you to find the best hearing aids in your price range. Many offices also offer great financing options.

Q. What are the available financing options?

Financing options vary from practice to practice. Some accept payment plans, credit cards, CareCredit, or others. Some practices, however, do not have any financing options in place. The best way to find out if your hearing health professional offers financing is to give them a call on the phone and ask.

Q. Where do I go to buy hearing aids? Do I need to do anything before I can buy them?

In order to find the best hearing aids for your lifestyle and budget, you should first make an appointment with an audiologist or licensed hearing healthcare specialist in your area. After they perform a simple hearing evaluation, they’ll determine the type and severity of your individual hearing loss and discuss which hearing aids in your price range will perform best for you.

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Q. What is the typical hearing aid selection process?

It’s important that you selecting hearing aids that are easy for you to use and fit comfortably into your lifestyle. Otherwise, you may not be satisfied with your devices or use them on a consistent basis. You should also consider the warranty, necessary maintenance, repair costs, upgrade options, and the hearing aid company’s customer service. 

After you have your hearing evaluated, your hearing health professional will help you pick a device that works for your hearing and lifestyle needs. Some also allow you to test hearing aids for a period of time before you decide to purchase them.

If you aren’t satisfied with hearing aids you purchased, don’t just put them in a drawer and forget about them. Talk with your hearing health professional to find a better option so that you can get back to hearing your best.

Q. Where can I go for hearing aid reviews?

It’s only natural that you’d want to read some consumer reviews on hearing aids before you decide which one to purchase. However, this may not be as helpful for you as you think it would be.

Hearing aids have hundreds of variables to consider. Everyone’s hearing loss is different, so everyone’s experience wearing a hearing device is going to be different. Each device is programmed according to the individual’s needs and preferences, and everyone uses their hearing devices in different environments. There’s no way to know what your experience will be with a hearing device until you wear it.

It’s for this reason that we don’t recommend using hearing aid reviews to make a choice. Rest assured that your EarQ provider will give you an array of options and take the time to go through the benefits of each product. You’ll be able to make an educated decision on which hearing aid is right for you.

Q. Why do hearing aids cost so much?

Many people do experience a bit of sticker shock when they first consider purchasing hearing aids. However, there is a lot of technology packed into that little device, and many follow-up services are likely included in the price. Your audiologist or licensed hearing aid dispenser will be there with you every step of the way, helping you to adjust and understanding what you’re going through. There is really no substitute for high-quality service and a relationship like this.

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Q. Should I buy hearing aids at Costco or online?

Purchasing a hearing aid at a big-box retailer or over the internet is not a good substitute for visiting a qualified hearing health provider. You deserve more attention and service than you’d get through these channels.

While you may see ads for sound amplifiers or other hearing devices online, remember that hearing aids are medical devices regulated by the U.S Food and Drug Administration. In order to perform properly, they must be programed to best suit your personal level of hearing loss and adjusted to fit comfortably to your ears. Learn more here.

To help ensure your safety, health, and happiness, it is very important that you work with an audiologist or licensed hearing healthcare specialist to find the right hearing aids for you. Click here to find your local EarQ provider.

Q. Should I purchase used hearing aids?

Since all hearing devices are customized for your individual needs and hearing loss, it’s not recommended that you purchase used hearing aids.

Q. Are bargain hearing solutions an acceptable substitute for traditional hearing aids?

"Bargain" hearing solutions purchased online or through the newspaper are not hearing aids, they’re sound amplifiers. That $29 device is basically a tiny speaker in your ear that just makes everything louder. Hearing loss is complex, and simply turning the volume up will not do the trick. Today’s hearing aid technology can reduce the volume unimportant sounds and amplify others, increasing your level of understanding. For a full description of product features, visit the products page.

Q. Should I get a Personal Sound Amplification Product (PSAP)?

No. According to the U.S. Food and Drug Administration (FDA), a personal sound amplification product (PSAP) is a wearable electronic product that is not intended to compensate for hearing loss. They’re meant to amplify quiet sounds in the environment for people who have a normal hearing ability, like when a hunter is listening for a deer.

Attention: PSAPs are not hearing aids and should not be used to substitute or replace hearing aids. They are not medical devices and do not require a prescription. While the technology found in PSAPs may appear similar to that found in a hearing aid, it’s of an inferior quality and could damage your hearing even further.

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