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Cumberland Hearing Aid Ctr

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Cumberland Hearing Aid Ctr logo

796 West Ave
Crossville, TN 38555-4177

Office Hours

9:00am - 4:00pm
9:00am - 4:00pm
9:00am - 4:00pm
9:00am - 4:00pm
9:00am - 12:00pm
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About the Practice

What do you think of when you imagine getting treated at a hearing aid center? People often tell us they've had bad experiences with pushy salespeople and impersonal treatment when they've gone to get their hearing checked. We're not like that. Choose Cumberland and you'll see why clients comment again and again that they can trust us.

Cumberland Hearing Aid Center is a family-oriented practice. We value you as an individual, and we stay in touch long after you get hearing aids because we want to make sure you continue to hear your best. Our clients look forward to seeing us because we have fun talking together. It's not like going to see the doctor in a cold medical office. It's like paying a visit to a friend—who happens to be very skilled at helping you hear better.

When you walk through our doors, you're not just a client; you become a valued friend. We treat you with as much care and respect as we would a member of our own family.

Specialties include:

Comprehensive Hearing Testing
Hearing Aid Repair
Ear Wax Removal

Insurance/Financing Information

We do our best to keep our prices as low as possible. We will gladly work with your insurance company if they cover hearing treatment. In addition, we offer financing through CareCredit, which is a deferred interest program, to make hearing aids a manageable expense for you.

Want to know more? Visit the Cumberland Hearing Aid Ctr website to learn more about the practice, services, hearing health, and hearing solutions.

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Meet Cynthia Whiston

Cynthia Whiston headshot

Before coming to Tennessee, Cynthia worked for sixteen years as a certified medical assistant and office manager in Michigan. She managed multiple offices and had an array of professional experiences. She left her job and all she loved to move south in order to help her parents.

One day, she brought her father to have his hearing aids repaired at Cumberland Hearing Aid Center. Charles, Pat and Cynthia "clicked," and they discussed her purchasing the practice from them so they could retire. The three of them worked tirelessly toward that end until they accomplished it. Now Cynthia is a board-certified hearing instrument specialist and the proud owner of Cumberland Hearing Aid Center. This office has been tirelessly helping the hearing impaired change their lives for over 30 years. Cynthia is determined to continue and improve upon the traditions that have been set in order to serve the wonderful people of Cumberland County, her adopted home.

Special Offers

Hearing Consultation
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"Went here for my new hearing aids and received professional care. Cynthia was really helpful and answeredall guestions."

~ Russell S.

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"This mother daughter team are top notch! You might have to wait a little bit but the level of care and attention makes it all worth while. Kudos girls! 👏👏"

~ Sam J.

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"Cindy and the staff are professional, caring and just great people!"

~ Heyshelbyd .

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"My hearing aids were not working as I thought they should. I had bought them 4 years earlier in another state. I went to Cumberland for a hearing test and reprogramming. Cynthia was much more thorough in her exam and testing than my other audiologist. She was able to program my hearing aids to better fit my type of loss. I am very pleased with the results and highly recommend her."

~ Karl S.

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"Cynthia and staff were wonderful in evaluating my hearing, going over all the options available and then listening to my priorities and concerns. Within 3 weeks I had my hearing aids and am hearing things I didn't even realize I was missing. I had put off getting hearing aids for over 20 years and I am so happy to be a hearing member of society again."

~ Sonya A.

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"Had to take my dad there to get new hearing aids last week. Staff was very friendly and the doctor was very through and explained everything so he could understand the process. He's looking forward to getting his new H.A. and he's now glad he doesn't have to change anymore batteries. My sister and I thank you for all your help in getting our dad, back into the hearing world."

~ Laurel B.

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"I am pleased with the product and service I received at Cumberland Hearing. Cynthia was knowledgeable, understanding, and patient as I worked through the process. I am happy to hear again and I recommend anyone with hearing loss to see Cynthia. Thank you Cynthia and TruHearing. Happy client, Carolynn Mitchell"

~ Gary M.

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"Cynthia, thank you so very much. For the first time in about 25 years Jack and I could converse over lunch. It was like being on a date. We are so appreciative of you and all of your help. The device worked perfectly."

~ Cynthia H.

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"Best hearing aid service I've ever had and I've had hearing aids over 20 years now. Cynthia is very professional, very knowledgeable and easy to work with."

~ Hank H.

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"Honest folks with great prices!"

~ Toni L.

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"Wonderful caring staff, they were compassionate toward my mother. Highly recommend this facility."

~ Zandra S.

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"Cynthia is so easy to work with and has great knowledge about the hearing aids. Great experience and I am more than satisfied with my new pair. This is my 5th set of hearing aids and beyond a doubt the best experience in testing and getting them. Thanks Cindy for all your help."

~ Hank H.

Review left on Facebook

"My Resound heating aid took a fall yesterday and the earpiece broke. I stopped in this morning to see if anything could be done. As always my expectations were exceeded. While having a nice chat while Cynthia worked my hearing was cleaned, new tube installed and new ear hook. The price for this exceptional service $24. Many thanks for making my life easier"

~ Bernie L.

Review left on Facebook

"When we moved to Tennessee in 2004 we didn't know anyone here! Soon after settling in my hearing aid stopped working. I was very lucky to find Cumberland Hearing Aid open and willing to see me on short notice. Within minutes the problem was found, fixed and after paying a most reasonable fee I was on my way. The kindness and compasion I was shown that day has made me a return customer, purchases new heqring aids on two occasions. There were a couple of problems with the hearing aids, but fixed under warrantee in a timely manner. This is one of the few businesses that go the extra mile to make the customer happy. This is the place to buy your hearing aid if you want the best product and fitting. Their prices are much better than national chains and you won't find better service!"

~ Bernie L.

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