Hearing Professionals of Alabama

"This was my very first visit and from the receptionist to the audiologist, everyone was so kind. I didn’t feel nervous or uncomfortable. I really love the fact that when they say you must come with a mask on, you must have one on or they will give you one dor the safety of everyone."

~ Living L.

"I showed up with wax in my left ear and Allison arranged for me to go to an ENT to remove the wax and then return at a later scheduled dat. Good service. "

~ HANDLEY G.

"UPDATED REVIEW: I've never done this, but I'm updating my own review below. This place just continues to serve well beyond expectation. I am giving another 5 Stars to HPOA for their phenomenally caring service. Your staff and customer service is so good it almost makes me glad I have hearing loss! Okay, that was extreme, but you honestly make the very best of each call and visit, whether live, online or via phone. Many thanks again!PREVIOUS REVIEW: My visits with Hearing Professionals - both live and online - have been truly outstanding. It's not near enough to say 'they care' or 'they do a good job'. They are extremely professional before, during, and after the visit. Plus, Beth actually gives you ample time to express any needs and have them listened to and resolved. Sadly, this alone is getting more rare even in medical care. It's alive and well at HPOA. Many thanks."

~ Adams H.

"Friendly, professional staff."

~ Robin V.

"Very good, fast and efficient! Meeting place was a little far to travel."

~ Glenn .

"I had a wonderful experience! When I called to schedule an appointment, they were polite, respectful, and scheduled me within the week. Dr. Kelly was amazing and really listened to what I had to say. She made sure to go over all my options, and worked with me to find what worked best."

~ LouAnn C.

"Always a pleasure to walk through the front door and interact with all the wonderful professionals that work in this office."

~ Cheri K.

"Friendly staff. Dr. Chick went the extra mile during my visit. I would highly recommend them."

~ Justin W.

"I was very pleased to what I heard and what a great experience. "

~ Kenneth J.

"Very Professional! Friendly and concerned staff. Answers all my questions and are very knowledgeable."

~ Robert H.

"Everything went really well here. The staff were nice and very friendly.I got my hearing aids reprogrammed so my hearing is greatly improved."

~ Hazel C.

"They listened to me about my issues with hearing and we came to a conclusion on how to treat my hearing loss."

~ Jeff S.

"Very professional. My test started on time, no waiting. Friendly, knowledgeable staff. Highly recommend them."

~ Bill D.

"As the name implies, they are very professional, knowledgeable, courteous, and helpful. It is a pleasure having them take care of my hearing needs and I highly recommend them to anyone who is having hearing problems."

~ Ken A.

"Very nice!"

~ Misty R.

"Outstanding service provided. "

~ Donald L.

"The service was excellent. Although I was sent by a third party (VA) Dr. Kelly treated me as if I was a patient there for years."

~ James T.

"Super nice! They explain the results to you after your test and answer any questions you have."

~ Kat D.

"Outstanding service. They really opened my eyes to what I have been missing and offered affordable solutions. You have hearing loss? You need to give them a chance."

~ Rodney C.

"Knowledge, courteous, professional and friendly."

~ Kathie J.

"I went there today and they were very nice and polite and with smile on there o face and helpful also"

~ Daria C.

"Very professional and knowledgeable staff ."

~ Chris G.

"Very professional and polite staff. Easy to talk to. Gave very honest answers."

~ LaTonya H.

"Staff was very nice, the hearing exam portion was quick. The audiologist was very informative. Would recommend!"

~ D'Ondria J.

"Very friendly and professional!"

~ Sankelia D.

"Very nice atmosphere,the staff is great,can't say how much Beth made my testing comfortable.Did not realize the hearing loss I had.Thanks to all of you there. Pat Bailey"

~ Patricia B.

"Everything top notch! Very knowledgeable. Good kind and great attention to every detail. Everything explained fully and you know they care about your individual case. Dr Beth Hoven is a true professional. Laurie is so helpful and friendly. It is a treat just to go into their office. I give heating Solutions of Alabama the highest recommendation that is possible. Ava Bohannon"

~ Ava B.

"Dr. Kelly's attitude was very cordially and friendly. Great customer service at the front desk."

~ Angela H.

"I have enjoyed my new hearing devices. Laurie a d Dr. Beth were great to work with."

~ Michael T.

"We had a great experience with the Dr. Kelly and her staff. I was impressed that we were seen right at our scheduled time and did not have to sit around and wait. Dr. Kelly was very patient with my one year old who is not a fan of strangers. Would definitely recommend!"

~ Katelyn J.

"Quick, friendly, and thorough service. Very welcoming. I visited with an 8 year old who was afraid thinking it was a doctor’s visit. She came around very quickly and the Audiologist was very patient."

~ Ebony M.

"They were very patient with my 4 year old and explained everything well to him. We left with no tears! it was an easy and speedy process. Would highly recommend!"

~ Ashley G.

"Wonderful service ....."

~ Lidia M.

"Wonderful experience getting a hearing follow up for my newborn."

~ James H.

"Their expertise and staff can’t be beat! They are top notch! I highly recommend this practice!"

~ Kelly M.

"Allison and everyone at the HPOA are wonderful! We were seen with minimal wait time, they were professional, caring and thorough. Thank you!"

~ Jordin D.

"The staff was very professional and friendly. Dr. Kelly was soooo nice to us. She quickly determined the issue with my little girl and was able to get us referred to the right place for a solution! I highly recommend this office to anyone who is looking for a Doctor of Audiology!"

~ Debreshia R.

"Very smooth and professional. From start to finish I felt taken care of by a truly wonderful, and caring group. They contacted me before my appointment, which really helped to shorten the wait time when I arrived. Thanks so much. Alison is very efficient and calming."

~ Micheal M.

"Very sweet people."

~ Shawn B.

"Very professional and pleasant!!!! Very clean environment also."

~ Jay B.

"Awesome experience. Laurie and Beth were both excellent to work with. Had a very pleasant experience. Looking forward to receiving my hearing aids, I e struggled with this problem since I was five years old!"

~ Michael T.

"Very polite, and professional"

~ B L.

"Excellent experience. Wonderful and personable audiologist. Great with kids-patient, friendly, and knowledgeable. Clear communication. Clean and orderly environment. Respectful of my time with good scheduling and efficient service. Highly recommend."

~ Inge W.

"I received excellent service at Hearing Professionals of Alabama. I recommend highly their efficient and professional service."

~ G. G.

"My appointment went as well as I expected, the year 2020, with Covid19 in the background created just too many interruptions with appointments being cancelled, hospitalizations and other doctors appointments. The office was very clean, the personnel very helpful and professional in their recommendations. I feel since 2021 is here, that my progression will increase and my hearing will improve with the additional training. Looking forward to my next appointment."

~ Allen P.

"Dr Kelly and staff was really nice and professional she explained everything thoroughly would recommend them to everyone"

~ Nickita H.

"Awsome reception and awsome 1 on 1 experience with the Doc. Lots of energy throughout the office felt like family!"

~ William B.

"Very professional and informative experience. Everyone was so nice and helpful, especially Beth!. Would absolutely recommend them!"

~ Jesse L.

"Excellent professionals. "

~ Gianfranco F.

"I’ve been meaning to post this for a while but they were so professional and sweet to me and my son and were not rude at all to me despite me running behind and mixing up the time of my appointment. They’re also taking plenty of precautions right now with the pandemic to keep everyone safe.Thank you so much. You guys will be so highly recommended."

~ Harley H.

"Very kind, compassionate, and professional. I highly recommend this location."

~ Nick P.

"Very friendly staff and thorough testing."

~ Lyselle A.

"I had a great experience. The staff was friendly, thoughtful, and professional. All testing and procedures were explained thoroughly beforehand. This relived any anxiety I may have had. I would highly recommend Hearing Solutions Of Alabama to anyone."

~ David J.

"I highly recommend Dr Kelly and her staff! Dr Kelly took her time explaining things to me and answering all of my questions. Laurie at the front desk is also super nice and took the time to answer many questions over the phone. The office is neat and clean, and measures are being taken to prevent the spread of Covid and other illnesses."

~ Sarah W.

"Fantastic service and professional staff. Very clean facilities and the hearing tests were conducted very smoothly. The doctor listened to my concerns and took good notes."

~ Bryan N.

"The staff was awesome!"

~ Angela H.

"Very courteous and efficient office. My questions addressed. Appreciate the time and courtesy"

~ Gwen C.

"Great service!"

~ Mz V.

"The staff was absolutely amazing!"

~ Chekena B.

"Very professional business."

~ Jimmy C.

"Dr Hoven is a very professional person. She presents your options with no pressure involved. It is then up to each individual to do what they prefer. Coming from the automotive world, this is a welcomed relief. I would recommend this organization highly.."

~ James C.

"Beth is awesome, she really listens to my needs and goes above and beyond to fix it"

~ Linda M.

"Staff was friendly but professional during these times of the pandemic. Also the medical professionals were very thorough."

~ John P.

"Everyone is very friendly, and professional. Dr. Alison is supper sweet and helpful. She explained everything very clearly and nicely, and I didn’t feel rush. I’d highly recommend to my friends. Thank you for your kindness!"

~ Haley N.

"First time seeing an audiologist and knew from the moment I walked in that I was in the right place. It is getting harder to find genuine, caring, and professional people, but the team here knocked it out of the park. Extremely knowledgeable and accommodating. Got me exactly what I needed and was looking for. They don't just try to sell you whatever they have in stock. I assumed that since they had to special order my hearing aides, I would have to figure out how to use them. I was completely wrong, the audiologist was comfortable with my requested set and seemed as though she sold no other brand. I super appreciate the hard work and knowledge to go along with being super professional for every appointment so far. You can't go wrong to schedule an appointment with the team here in Montgomery."

~ Bill C.

"Very nice place and everyone there was very professional."

~ Hosie S.

"Had a problem with one of my hearing aids. Went to the office, was waited on promptly and courteously. An assistant took the details of my problem, had me wait in my truck. Minutes later she came out with my repaired hearing aid which had been checked by Dr. Hoven. She explained the repair and asked me to come back promptly if that didn’t solve my problem. It did. Dr. Hoven and staff are wonderful. So satisfied!!"

~ Larry W.

"Great service. People were kind and super helpful. They offered to and helped me with my wheelchair getting in and out of my car. The young lady Ms. Kelly who did my test was very nice and explained everything in detail prior to each part of the test. Thank you for your kindness!"

~ Heather M.

"I was referred by a friend. The customer service and information provided was top notch. I’d highly recommend."

~ Casey R.

"They are very thorough with instructions and really care about getting hearing aids just right. They are very friendly and make each office visit very pleasant. I will definitely continue using them for my hearing needs."

~ Jackie H.

"Great service and staff is very friendly and customer focused."

~ William M.

"Rachel took excellent care of my Mom ! She took time to explain everything and we appreciate that very much!"

~ Terri P.

"Quick, friendly, and professional."

~ Taher M.

"Awesome service and amazing ladies to work with. Very knowledgeable and compassionate. Meets all your hearing needs I highly recommend!"

~ Shelby M.

"My mother is 98 and her hearing has been very bad for years. We must have been to and gotten hearing aids from every hearing place in Montgomery. Hearing Solutions is far above any of them. Most places just sold her new hearing aids that did little or no good. Hearing Solutions found her true problem, spent time with us to explain and has worked with her to get the aides that are best for her (not just what was on the market). She has worked with them in Montgomery for several years now. Everyone there is A+."

~ Becky W.

"Couldn't have asked for a better experience! The entire staff made me feel welcome and appreciated.."

~ Mike D.

"Very professional and thorough service with a personal touch. I would use them to assist me on getting aids or treatment for my hearing loss. Thanks again for your time."

~ Lester D.

"We use hearing solutions for our son. The staff and Dr. Kelly always show a lot of interest in him and have lots of patience with him. Dr. Kelly is so helpful and it is easy to see that she cares a lot about her patients. We don't want to ever use anyone else."

~ Tanya B.