Hearing Professionals of Alabama

"Very concise nd to the point 💯"

~ Mariann B.

"Arrived on time, exam started on time. Staff is friendly and well organized. Dr. Chick was professional but friendly, taking time to explain. She anticipated every question before I even asked.I was even able to try a pair of hearing aids in the office. I'm sold! Expect to purchase this week.Update: I received my hearing aids and what a difference. I can actually understand what a person was saying. Before I could hear noise but couldn't understand what was being said.Now, I can join in on conversations instead of just nodding, hoping I wasn't agreeing to giving away a kidney. 😉Both Dr. Chick and Laurie were a pleasure to work with!"

~ Robert J.

"The front desk has always been exceptionally helpful and polite. My newest audiologist seems to be willing to address my unique circumstances in addition to typical hearing loss. That makes a HUGE difference to me. It is the first time I have felt confidence in my audiologist since moving away from in TN over four years ago. I have given 4 stars instead of 5 only because I can't yet evaluate, comment on, perseverance."

~ Kris S.

"Very very friendly and professional!!I felt very comfortable and easy to talk and ask.Both staff and Dr. are very tremendous person. I recommend this office proudly."

~ Jaesung H.

"By my first Audiology was a very pleasure visit, Doctor Chick greeted me with a smile and thank me for my service. The exam was timely and finished, and explained to me what the next step. I think doctor Chick is a asset to her Profession. I am a Veteran Korea."

~ Charles M.

"This office is very professional but super friendly! The testing is first class and Dr. Chick is very knowledgeable. No question that would recommend them. A plus is that when they say you have anappiontment time and you get there on thime you won't wait for an hour in the waiting room to be next. "

~ Daniel C.

"On time - Great equipment - Great people"

~ Bryan W.

"They were very professional and just did a really great job."

~ John F.

"Arrived on time, exam started on time. Staff is friendly and well organized. Dr. Chick was professional but friendly, taking time to explain. She anticipated every question before I even asked.I was even able to try a pair of hearing aids in the office. I'm sold! Expect to purchase this week."

~ Robert J.

"They are very nice and work Very well with my son"

~ G W.

"Fast Quality Care! I arrived at the scheduled time and was seen and finished within 30 minutes. She was very nice, informative, and professional. 5 Star Service!"

~ C S.

"Had a good experience here. Very prompt and efficient and courteous. We wish we had waited until 2022, though...just found out that our insurance will cover more of our copay in Jan. But, appreciate the good service."

~ Ron G.

"Excellent experience with polite, knowledgeable, and professional folks! Loving my hearing aids!"

~ John P.

"Excellent staff. Appointment was well organized and on time. I highly recommend Hearing Professionals of Alabama for expert advice and quality hearing aids ."

~ Ken H.

"Staff was polite, kind, friendly, and welcoming. The hearing technician was absolutely amazing and informative. Love it! Thank you!"

~ Valerie W.

"Very professional. Great atmosphere, had a very thorough exam on my hearing quick and efficient"

~ Jim M.

"I have been going to Dr. Hoven at Hearing Professionals of Alabama in AUBURN, AL for several years now & am extremely pleased with her care and with the office staff. Dr. Hoven gives good advice, and takes time to answer all my questions. The quality of my hearing aids is excellent."

~ D G.

"My hearing test started on time so I didn’t have a long wait like in other offices. The staff is so friendly and professional at this location and they answered all of my questions. My hearing aids were ordered and I look forward to working with them to get them programmed when they come in."

~ Marcia G.

"The overall experience at Hearing Professionals was outstanding. The receptionist was knowledgeable, helpful and friendly. Dr. Chick exceeded my expectations. She was very professional and explained every step of the examination process clearly and thoroughly. She seemed genuinely concerned for my well being. I can and shall enthusiastically recommend Hearing Professionals to anyone seeking audiology services."

~ Don R.

"The overall experience at Hearing Professionals was outstanding. The receptionist was knowledgeable, helpful and friendly. Dr. Chick exceeded my expectations. She was very professional and explained every step of the examination process clearly and thoroughly. She seemed genuinely concerned for my well being. I can and shall enthusiastically recommend Hearing Professionals to anyone seeking audiology services."

~ Don R.

"I found out in the web that they service my daughter’s Medel cochlear implant. We loved this office and Dr Allison Kelly."

~ Lynn G.

"This was my very first visit and from the receptionist to the audiologist, everyone was so kind. I didn’t feel nervous or uncomfortable. I really love the fact that when they say you must come with a mask on, you must have one on or they will give you one dor the safety of everyone."

~ Living L.

"I showed up with wax in my left ear and Allison arranged for me to go to an ENT to remove the wax and then return at a later scheduled dat. Good service. "

~ HANDLEY G.

"I showed up with wax in my left ear and Allison arranged for me to go to an ENT to remove the wax and then return at a later scheduled dat. Good service. "

~ HANDLEY G.

"UPDATED REVIEW: I've never done this, but I'm updating my own review below. This place just continues to serve well beyond expectation. I am giving another 5 Stars to HPOA for their phenomenally caring service. Your staff and customer service is so good it almost makes me glad I have hearing loss! Okay, that was extreme, but you honestly make the very best of each call and visit, whether live, online or via phone. Many thanks again!PREVIOUS REVIEW: My visits with Hearing Professionals - both live and online - have been truly outstanding. It's not near enough to say 'they care' or 'they do a good job'. They are extremely professional before, during, and after the visit. Plus, Beth actually gives you ample time to express any needs and have them listened to and resolved. Sadly, this alone is getting more rare even in medical care. It's alive and well at HPOA. Many thanks."

~ Adams H.

"Friendly, professional staff."

~ Robin V.

"Very good, fast and efficient! Meeting place was a little far to travel."

~ Glenn .

"Very good, fast and efficient! Meeting place was a little far to travel."

~ Glenn .

"I had a wonderful experience! When I called to schedule an appointment, they were polite, respectful, and scheduled me within the week. Dr. Kelly was amazing and really listened to what I had to say. She made sure to go over all my options, and worked with me to find what worked best."

~ LouAnn C.

"Always a pleasure to walk through the front door and interact with all the wonderful professionals that work in this office."

~ Cheri K.

"Always a pleasure to walk through the front door and interact with all the wonderful professionals that work in this office."

~ Cheri K.

"Allison was great with our son!"

~ Brian T.

"Excellent!"

~ Rudy V.

"Friendly staff. Dr. Chick went the extra mile during my visit. I would highly recommend them."

~ Justin W.

"I was very pleased to what I heard and what a great experience. "

~ Kenneth J.

"I was very pleased to what I heard and what a great experience. "

~ Kenneth J.

"Very Professional! Friendly and concerned staff. Answers all my questions and are very knowledgeable."

~ Robert H.

"Everything went really well here. The staff were nice and very friendly.I got my hearing aids reprogrammed so my hearing is greatly improved."

~ Hazel C.

"They listened to me about my issues with hearing and we came to a conclusion on how to treat my hearing loss."

~ Jeff S.

"Very professional. My test started on time, no waiting. Friendly, knowledgeable staff. Highly recommend them."

~ Bill D.

"As the name implies, they are very professional, knowledgeable, courteous, and helpful. It is a pleasure having them take care of my hearing needs and I highly recommend them to anyone who is having hearing problems."

~ Ken A.

"Very nice!"

~ Misty R.

"Outstanding service provided. "

~ Donald L.

"Outstanding service provided. "

~ Donald L.

"The service was excellent. Although I was sent by a third party (VA) Dr. Kelly treated me as if I was a patient there for years."

~ James T.

"Super nice! They explain the results to you after your test and answer any questions you have."

~ Kat D.

"Outstanding service. They really opened my eyes to what I have been missing and offered affordable solutions. You have hearing loss? You need to give them a chance."

~ Rodney C.

"Knowledge, courteous, professional and friendly."

~ Kathie J.

"I went there today and they were very nice and polite and with smile on there o face and helpful also"

~ Daria C.

"Very professional and knowledgeable staff ."

~ Chris G.

"Very professional and polite staff. Easy to talk to. Gave very honest answers."

~ LaTonya H.

"Staff was very nice, the hearing exam portion was quick. The audiologist was very informative. Would recommend!"

~ D'Ondria J.

"Very friendly and professional!"

~ Sankelia D.

"Very nice atmosphere,the staff is great,can't say how much Beth made my testing comfortable.Did not realize the hearing loss I had.Thanks to all of you there. Pat Bailey"

~ Patricia B.

"Everything top notch! Very knowledgeable. Good kind and great attention to every detail. Everything explained fully and you know they care about your individual case. Dr Beth Hoven is a true professional. Laurie is so helpful and friendly. It is a treat just to go into their office. I give heating Solutions of Alabama the highest recommendation that is possible. Ava Bohannon"

~ Ava B.

"Dr. Kelly's attitude was very cordially and friendly. Great customer service at the front desk."

~ Angela H.

"I have enjoyed my new hearing devices. Laurie a d Dr. Beth were great to work with."

~ Michael T.

"We had a great experience with the Dr. Kelly and her staff. I was impressed that we were seen right at our scheduled time and did not have to sit around and wait. Dr. Kelly was very patient with my one year old who is not a fan of strangers. Would definitely recommend!"

~ Katelyn J.

"Quick, friendly, and thorough service. Very welcoming. I visited with an 8 year old who was afraid thinking it was a doctor’s visit. She came around very quickly and the Audiologist was very patient."

~ Ebony M.

"They were very patient with my 4 year old and explained everything well to him. We left with no tears! it was an easy and speedy process. Would highly recommend!"

~ Ashley G.

"Wonderful service ....."

~ Lidia M.

"Wonderful experience getting a hearing follow up for my newborn."

~ James H.

"Their expertise and staff can’t be beat! They are top notch! I highly recommend this practice!"

~ Kelly M.

"Allison and everyone at the HPOA are wonderful! We were seen with minimal wait time, they were professional, caring and thorough. Thank you!"

~ Jordin D.

"The staff was very professional and friendly. Dr. Kelly was soooo nice to us. She quickly determined the issue with my little girl and was able to get us referred to the right place for a solution! I highly recommend this office to anyone who is looking for a Doctor of Audiology!"

~ Debreshia R.

"Very smooth and professional. From start to finish I felt taken care of by a truly wonderful, and caring group. They contacted me before my appointment, which really helped to shorten the wait time when I arrived. Thanks so much. Alison is very efficient and calming."

~ Micheal M.

"Very sweet people."

~ Shawn B.

"Very professional and pleasant!!!! Very clean environment also."

~ Jay B.

"Awesome experience. Laurie and Beth were both excellent to work with. Had a very pleasant experience. Looking forward to receiving my hearing aids, I e struggled with this problem since I was five years old!"

~ Michael T.

"Very polite, and professional"

~ B L.

"Excellent experience. Wonderful and personable audiologist. Great with kids-patient, friendly, and knowledgeable. Clear communication. Clean and orderly environment. Respectful of my time with good scheduling and efficient service. Highly recommend."

~ Inge W.

"I received excellent service at Hearing Professionals of Alabama. I recommend highly their efficient and professional service."

~ G. G.

"My appointment went as well as I expected, the year 2020, with Covid19 in the background created just too many interruptions with appointments being cancelled, hospitalizations and other doctors appointments. The office was very clean, the personnel very helpful and professional in their recommendations. I feel since 2021 is here, that my progression will increase and my hearing will improve with the additional training. Looking forward to my next appointment."

~ Allen P.

"My appointment went as well as I expected, the year 2020, with Covid19 in the background created just too many interruptions with appointments being cancelled, hospitalizations and other doctors appointments. The office was very clean, the personnel very helpful and professional in their recommendations. I feel since 2021 is here, that my progression will increase and my hearing will improve with the additional training. Looking forward to my next appointment."

~ Allen P.

"Dr Kelly and staff was really nice and professional she explained everything thoroughly would recommend them to everyone"

~ Nickita H.