2823 Spring Garden St
Greensboro, NC 27403
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Appointments are typically 90 minutes in length.
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At Hearing Solutions, we do more than just sell hearing aids, although we do carry the most reliable quality hearing devices available, we also offer professional and compassionate care. Patients have been coming to see us for years because they know they can trust us. We treat every patient who walks through the door like a member of our own family. When you come to Hearing Solutions, you can be confident that you'll receive compassionate hearing healthcare from someone who cares.
Jacob started his career in the hearing industry in 2004 and worked in the family business until 2007. From October of 2007 to April of 2009, he left to advance his education and travel. Since coming back in 2009, he has worked closely with all of Hearing Solution's patients to help improve their quality of life and he has devoted countless hours to serving the needs of the community.
"My mother started going here as recommended by her friend. Now, my mom has recommended them over and over. We have always worked with Jacob who is patient, kind and knowledgeable. He explains everything in a way that we can understand. Everyone in the office is so professional AND friendly and it truly feels like family. They have gone above and beyond for my mother many times! This really is the place you want to go for hearing needs."
~ Edie S.
"Very personable I do think they wrote the book on hearing . If you do no try this company you will miss out on a LOT !"
~ Cathy P.
"The staff is very friendly and helpful. Mr. Lawing is knowledgeable and made sure you understood everything that was going on every step of the way!!!! "
~ Sylvia .
"Thank you for helping me hear the world again!"
~ Andrew K.
"They answer my questions in language I can understand. They pay attention to my questions."
~ Chuck D.
"I've been bringing my mother to Hearing Solutions for a couple of years now. She's 93 with a little dementia. One of her caregivers who was a client of Hearing Solutions did not like the care and attention my mother was receiving from her previous Hearing Specialist. So we changed over to Hearing Solutions and Ken (we call him Dr. Ken) became my mother's audiologist. It's been total night and day. The attention and care my mother has received at this office is priceless. The whole staff including Lynn at the front desk are so personable and caring.Ken tested and fit my mother with great hearing aides that were 2/3s the cost of the previous ones that didn't work half as well. But, there was a consistent problem. My mother kept losing them, and due to her dementia couldn't remember were she'd placed them. After this happened a couple of times, Dr. Ken came up with an awesome solution that has solved the problem. He got the hearing aides replaced for my mother at a nominal cost with an attachment on them to keep her from losing them. That's just it, they care at Hearing Solutions. They could have simply kept replacing them regardless of the cost to us. But, rather they exemplified just what their name suggest - Hearing SOLUTIONS. Dr. Ken figured out a Solution for my mother's Hearing issues. Thank you. You'll be making the right decision if you put you care in their hands. Ruth for Pauline."
~ Ruth J.
"Jacob and the rest of the staff are just super to work with! They are accommodating and work with you for the best solution."
~ Jan S.
"After wearing hearing aids for over a decade with only satisfactory results, I made an appointment with Ken Macdonald at Hearing Solutions. After his evaluation, he clearly explained my hearing loss problem and available hearing aids that could help. I purchased new hearing aids and have been wearing them for six weeks. The results have been remarkable, and Ken has continued to make adjustments to better fit the hearing aids to the situations I discuss with him.If you are having hearing problems, I heartily recommend that you have an evaluation done at Hearing Solutions."
~ Gayle F.
"I absolutely cannot say enough good things about Hearing Solutions! Not only are their products the best...their service is EXCELLENT! I have been going with my Mom to her appointments for over 2 years, and Ken McDonald is so patient and thorough and kind. He walks both of us through how to operate my Mom's hearing aids and he listens carefully to find out what changes are needed to ensure my Mom is hearing her best. Thanks to Ken and Hearing Solutions, my 83 year-old Mom is in great health, largely due to the fact she can hear! I HIGHLY recommend Hearing Solutions! Five stars isn't enough ******"
~ Beth W.
"I wish to reach out and thank Lynn Morefield for her outstanding customer service. My mom recently had another stroke and uses a Walker. Lynn saw us at the locked door (closed for lunch) and reopened immediately to help us out. I'm very grateful."
~ Tony C.
"Have you or a loved one been thinking about the possibility of getting hearing aids? Hearing Solutions is the place to go! My mother had been resistant to the idea for years, but now that she's done it, she feels it has been life changing! At Hearing Solutions she has received top notch personalized care from Ken MacDonald. We learned so much from him about hearing loss, how hearing aids work and options. Ken not only provided specialized care for my mother, but she enjoys going to see him. In Ken, we feel like we have a true advocate and his caring nature and jokes put my mother at ease. The prices are very reasonable, they are readily available with any questions that arise and everyone at is so friendly. Give Hearing Solutions a try!"
~ Cheryl W.
"I highly recommend them. They know how to help you. Fair prices and honest and upfront about what they can do to help."
~ Mike G.
"Hello, I met Ken on Tuesday, I've read the reviews and see that this is going to be a wonderful journey. I look forward to the care given to past clients being extended to me.Thank you for the hearing test!!!"
~ Yvette A.
"I am so thankful that my husband found Hearing Solutions. Our lives are so much better. Everyone said he would never wear the hearing aids, but they were wrong. They have made his life so much better. Ken explained everything."
~ Terri C.
"The Hearing Solutions staff is wonderful to work with. Ken is very thorough and explains everything through every step of the process. Every question is answered and and every problem resolved. Absolutely exceptional support! Highly recommended!"
~ Joe P.
"I have been working with Hearing Solutions for a couple of years. I have tried other hearing places and have been disappointed. The staff at Hearing Solutions is tops. There has been and will be continued GREAT care with my hearing problems. I can say that I will always look to Hearing Solutions for my hearing care. Many Thanks Jay"
~ Jay R.
"Dr. Ken Macdonald was the fourth audiologist I went to. He was by far the best. He makes his patients understand the importance of the brain activity that creates hearing. "
~ Clifford L.
"Wonderful! Very knowledgable and Ken explains everything in easy language. No pushy sales. SO glad I went. Hearing better than I have in years. Would highly recommend."
~ Heather G.
"Hearing Aids have been a part of my life for the past ten years. I purchased my last pair from Hearing Solutions in Greensboro, NC. The professional staff, Ken and Jake, have always been helpful. The Oticon Opn 3 miniRITE hearing aids contain all the latest technology and when fitted with custom ear molds provide me with optimal high frequency recovery which is where my hearing loss is most severe and which is important in speech recognition. Hearing Solutions used Real Ear Measurement Technology, REM, to aid in the programming of the hearing aids. I noticed a profound improvement in my hearing ability after the hearing aids were adjusted with the added benefit of the REM data. It is my understanding that Fewer than 30% of hearing professionals use REM technology in the fitting process and if it had not been used on me I would not have been able to enjoy the full potential of the new hearing devices. I was fortunate that Hearing Solutions recognized the importance of investing in and using REM technology in their fitting process. Long term follow up visits and product support is included in the professional service provided.Many Thanks, Ted B Manny Sr MD"
~ Theodore M.
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