26 Hope Plaza
Coxsackie, NY 12051
Heart Ear Boutique is owned and operated by Robert J. LaCosta. We are a small practice and we like it that way. We're able to get to know you individually, and we can take our time listening to your needs and finding your best solution. We like to say that we don't have 30 chairs in our waiting room, we have 30 years of experience. Our office is unlike what you may think of when you imagine a medical office. We're never cold or impersonal. We don't call you up by last name from a crowded room, and we don't keep patients waiting. We are professional and friendly, and we treat you with respect and kindness. We're skilled at what we do, but the reason people continue trusting us with their hearing goes far beyond that. We treat you like you matter — because you do.
Call our Assurance Hotline today at (518) 435-1250 to find out if we accept your insurance.
Robert has been working in the hearing industry for nearly 30 years, but he's always been devoted to helping other people. In high school, he worked in a nursing home; as a young adult, he moved into social services, specifically Senior Service Centers of Albany. From there it was a seamless transition into hearing healthcare. An opportunity arose for him to join a hearing practice that was one of the oldest hearing practices in the U.S. He eventually purchased that practice and brought it up-to-date with newer technology, eventually growing the practice to 16 offices with an entire team of audiologists and hearing aid dispensers.
"I was experiencing some difficulties with my hearing. A friend of mine referred me to the hEARt Ear Boutique in West Coxsackie. I was very pleasantly surprised to receive truly professional attention from Bob LaCosta. From the hearing test, to the fitting of the Oticon hearing aids, I enjoyed thorough and friendly service from Bob. "
~ Joe L.
"It feels like there is nothing in my ear! I’m so happy with Roberts kindness and expertise."
~ Cindy S.
"Robert and Vinnie are kind, respectful and professional. My hearing aids are absolutely perfect! If you are having difficulty hearing, this is the place to go. Highly recommend!"
~ Sandy B.
"Excellent service and great products....couldn’t get any better...thank you Robert LaCosta"
~ Kathleen C.
"I am so sorry I didn't find Heart Ear Boutique years ago! After stopping in and meeting with Dr. LaCosta I was very impressed with the wealth of knowledge and the numerous options he offers for improved hearing. I was suffering with hearing loss for over 10 years and never wanted to get a hearing aid because I didn't like the look of the big over the ear hearing aids I've seen in the past. Dr. LaCosta thoroughly tested my hearing and provided me with in the ear units. I can honestly say I am so happy! I can now hear so much better with no visible hearing aids! Best part was insurance paid the entire bill!! Thanks again Heart Ear Boutique!!"
~ Dave J.
"I can't even begin to say how happy I am that I found Heart Ear Boutique. Bob (Mr. LaCosta) was very thorough from testing my hearing to describing how my hearing aid was going to work for me. I can't even imagine how my life would have improved years ago if I would have found Heart Ear Boutique a long time ago!! All I can say is don't wait to get your hearing back. Get your hearing back NOW with Heart Ear Boutique! Thanks Bob!! "
~ David J.
"Very detailed and professional with grandma! Thorough with the follow up and go above and beyond with making sure everything works for her. Highly recommended!"
~ Anthony B.
"Thorough tests, explains everything on your test chart. Talks to you about hearing loss, and explains different hearing aids. Bob and his assistant are very easy to work with and willing to help. Highly recommend. "
~ Peter M.
"Quality products and even more important, very high quality adjusting of my hearing aids. Very satisfied."
~ Through O.
"My husband got his hearing aids from Robert. I have noticed that his hearing has improved a great deal. And he has told me that he feels the same way. He had an easy and good experience with Robert."
~ Gail S.
"These guys are awesome. They make you feel very comfortable and they take there time and will answer all your questions."
~ John S.
"Very pleasant and helpful people. Would recommend them highly to anyone looking for hearing aids."
~ Babette J.
"I love this place the service is great the owner is very personable and the hearing aid are fantastic the latest Bluetooth built into the hearing aid so you could answer your phone watch tv and more through the hearing aid plus adjust the hearing aid from an app on my i phone. i highly recommen Mr La Costa . this man does goes out of his way to make sure the customer has a great experience."
~ Manuel O.
"Has been very good to my family over many years. I would highly recommend the care and service offered to anyone needing hearing aids."
~ Jeremiah O.
"If you have ringing in your ears that's driving you nuts. If you can't hear a conversation over the noise around you. You need to go see Robert LaCosta, He took the time to test me and fit me with a loaner pair so I could see what it's like to be able to hear again. The ringing is gone, I can hear conversation over the background noise now. The peace I feel from the ringing being gone is hard to describe. My Boss is happy that she doesn't have to repeat things again.The service is great and the products are top notch. If you have a hearing problem don't put up with it any longer see Rob and hear your life again."
~ Philip R.
"At lunch with my wife the other day I asked her how many times she had say What? to me as we chatted. And how many times had I saidI don't understand what you are saying? She saidNone. We both had new Oticon hearing aids! Thanks Robert."
~ Doug E.
"I got a great hearing test with an explanation of my hearing lost. I was then given a loaner pair of hearing aids to try. They were set up for my needs, but I wasn't ready for how much they improved my life. The ringing in my ears was gone. the peace I got from that relief is hard to describe. To be able to hear conversation over the background noise; has made my BOSS very happy. Now she doesn't have to repeat things over again. Rob gives expert service and has top notch devices. If you have a hearing problem; go see Rob and hear what your life should be. Thank you very much Robert LaCosta. "
~ Philip R.
"My mother has been able to decrease the volume on the tv from 7 to 3. She has had wonderful service with the people here"
~ Margaret M.
"The most thorough hearing exam I’ve had to date with a explanation of my hearing loss. The replacement hearing aids improved my hearing by a factor of 10 over the ones I’ve been using the last 5 years. Now I can hear what I’ve been missing. Very personable provider that wants his patients to hear the best they can."
~ Peter .
"I went to Heart Boutique with quite a few reservations. Bob went over my hearing tests with me and fitted me with a trial pair of hearing aids. Wow, what a difference. They quieted the tinnitus, and my hearing was 100% better. When the new aids came in he took a long time setting up the aids and showing me how to use them. I have had 1 follow-up appointment just to make sure everything was ok. These aids are great! I'm very happy and pleased with them. I would recommend Bob LaCosta and Heart Ear Boutique to anyone who needs help with hearing problems. I don't think you could do better."
~ Keith L.
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