Practice locations:

Hearing Evaluation Services of Buffalo

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Hearing Evaluation Services of Buffalo logo

4600 Main Street
Amherst, NY 14226

Office Hours

9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
(Looking Up Reviews)
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About the Practice

Hearing Evaluation Services (HES) is a Western New York leader in providing high-quality hearing healthcare. We diagnose, treat, and counsel individuals suffering from hearing loss and provide comprehensive hearing services. Additionally, we assess and provide management therapies for people affected by tinnitus and/or hyperacusis. We also provide comprehensive balance assessments, offer proper balance treatments and can refer patients to receive specialized balance rehabilitation to correct ongoing dizziness or imbalance problems.

Insurance/Financing Information

Questions about your insurance? We can help you! Our Insurance Specialist is incredibly knowledgeable about different insurance plans and will be able to lend guidance and answer questions regarding your specific coverage when you call.

Meet Anne Orsene

Anne Orsene headshot

Dr. Anne Orsene is the Executive Director of Hearing Evaluation Services and has been with the organization since 2000. She has been practicing audiology and caring for her patients in Western New York since 1991. Along with her administrative responsibilities, Dr. Orsene sees patients one day per week out of our Wehrle Drive location.


"I have been seeing Dr. Kristina Jackson at HES for over 7 years. I just bought my second set of hearing aids from them. All the staff is extremely friendly & personable. Dr. Jackson is very knowledgeable & current regarding all makes & models of hearing aids. She is not happy until you are happy with your hearing! I trialed 4 different makes before deciding on my new hearing aids! I have been wearing hearing aids for 14 years & this experience far outweighs any other provider!"

~ Linda H.

Review left on Google

"Take time to explain and demo everything. Free hearing aid trials. Payment plans. Refurbished units for lower cost. Very friendly staff, all Doctors of Audiology."

~ Flying W.

Review left on Google

"I cannot say enough about Hearing Evaluation Services. I know in all platforms, television, radio, print and social media the word “excellent” is used so much that the word doesn’t carry the value it should. If you truly want to know what excellence is go to Hearing Evaluation Services. I have dealt with them for years. Dr. Orsene is amazing to me! She helped me get my hearing back! She and her staff are not only cordial, but they get involved with each client in a way that helps them pinpoint exactly what you need. They are actually my friends! HES goes beyond what I feel a company should do. That’s what makes them truly excellent!"

~ Gregg S.

Review left on Google

"Very helpful staff. Always there for you when you need them."

~ Ronald C.

Review left on Google

"The doctors and staff a super friendly. My hearing aid has been great. I highly recommend them."

~ Tony P.

Review left on Google

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