4600 Main Street
Amherst, NY 14226
Hearing Evaluation Services (HES) is a Western New York leader in providing high-quality hearing healthcare. We diagnose, treat, and counsel individuals suffering from hearing loss and provide comprehensive hearing services. Additionally, we assess and provide management therapies for people affected by tinnitus and/or hyperacusis. We also provide comprehensive balance assessments, offer proper balance treatments and can refer patients to receive specialized balance rehabilitation to correct ongoing dizziness or imbalance problems.
Questions about your insurance? We can help you! Our Insurance Specialist is incredibly knowledgeable about different insurance plans and will be able to lend guidance and answer questions regarding your specific coverage when you call.
Dr. Anne Orsene is the Executive Director of Hearing Evaluation Services and has been with the organization since 2000. She has been practicing audiology and caring for her patients in Western New York since 1991. Along with her administrative responsibilities, Dr. Orsene sees patients one day per week out of our Wehrle Drive location.
"I cannot say enough about Hearing Evaluation Services. I know in all platforms, television, radio, print and social media the word “excellent” is used so much that the word doesn’t carry the value it should. If you truly want to know what excellence is go to Hearing Evaluation Services. I have dealt with them for years. Dr. Orsene is amazing to me! She helped me get my hearing back! She and her staff are not only cordial, but they get involved with each client in a way that helps them pinpoint exactly what you need. They are actually my friends! HES goes beyond what I feel a company should do. That’s what makes them truly excellent!"
~ Gregg S.
"The doctors and staff a super friendly. My hearing aid has been great. I highly recommend them."
~ Tony P.
"Had a GREAT experience with my 84 yo father. Drs. Witter and Jackson made us both feel comfortable and were very approachable. Thank you for taking care of my father today!"
~ Buffalo D.
"They take great care of you here"
~ Deb V.
"Nicole Ball at the Tonawanda office has been caring for me for five years. It's a 1-1/2 hour trip for me to keep my appointments but worth the travel time. Although my tinnitis continues, the hearing aids I've been fitted with have helped immensely. I am grateful for the attention and care Nicole has shown me and feel I'm in competent hands."
~ Ann R.
Questions? Send us a message and an EarQ representative will be in touch within one business day.