2545 Sheridan Drive
Tonawanda, NY 14150
Hearing Evaluation Services (HES) is a Western New York leader in providing high-quality hearing healthcare. We diagnose, treat, and counsel individuals suffering from hearing loss and provide comprehensive hearing services. Additionally, we assess and provide management therapies for people affected by tinnitus and/or hyperacusis. We also provide comprehensive balance assessments, offer proper balance treatments and can refer patients to receive specialized balance rehabilitation to correct ongoing dizziness or imbalance problems.
Questions about your insurance? We can help you! Our Insurance Specialist is incredibly knowledgeable about different insurance plans and will be able to lend guidance and answer questions regarding your specific coverage when you call.
Dr. Anne Orsene is the Executive Director of Hearing Evaluation Services and has been with the organization since 2000. She has been practicing audiology and caring for her patients in Western New York since 1991. Along with her administrative responsibilities, Dr. Orsene sees patients one day per week out of our Wehrle Drive location.
"Love Dr.Ball, very thorough with her assessments and testing. Takes time to explain everything. She's very patient, kind, compassionate and professional. My world was crashing from brain surgery that resulted in hearing and balance nerves cut. I had terrible tinnitus and was highly sensitive to noises. Not to mention, total hearing loss in left ear created terrible anxiety. One thing l was not aware of, with loss of hearing in one ear, it's impossible to detect where noises are coming from, very scary. One example, my dog ran after a fox and I couldn't tell what direction her barking was coming from. Luckily, she returned to me, but it was scary not being able to locate her. My first meeting with Dr. Ball was amazing, her calmness and explaining everything, put me at ease. She was able to give me crossover hearing aids that help with hearing. I am very thankful that our paths have crossed. Hearing Evaluation services should be very proud to have Dr. Ball on staff. Everyone in the office is kind and have great people skills. Thank you, Hearing Evaluation services!"
~ Darlene B.
"This is now my second set of hearing aids from Hearing Evaluation Services and the experience the second time around was as good as the first. Dr. Nicole Ball was very helpful and informative during the entire process and her follow up was first rate. I would easily recommend HES and Dr Ball for hearing consultation."
~ Mark T.
"Great staff. Great Dr."
~ Gail G.
Questions? Send us a message and an EarQ representative will be in touch within one business day.