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Practice locations:

Hearing Evaluation Services of Buffalo | Tonawanda

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Hearing Evaluation Services of Buffalo logo

2545 Sheridan Drive
Tonawanda, NY 14150

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About the Practice

Hearing Evaluation Services (HES) is a Western New York leader in providing high-quality hearing healthcare. We diagnose, treat, and counsel individuals suffering from hearing loss and provide comprehensive hearing services. Additionally, we assess and provide management therapies for people affected by tinnitus and/or hyperacusis. We also provide comprehensive balance assessments, offer proper balance treatments and can refer patients to receive specialized balance rehabilitation to correct ongoing dizziness or imbalance problems.

Specialties include:

Comprehensive Hearing Testing
Pediatric Services
Balance/Vestibular Testing
Hearing Aid Repair
Cochlear Implants
Ear Wax Removal
ENT Services
Home Visits

Insurance/Financing Information

Questions about your insurance? We can help you! Our Insurance Specialist is incredibly knowledgeable about different insurance plans and will be able to lend guidance and answer questions regarding your specific coverage when you call.

Meet Anne Orsene

Anne Orsene headshot

Dr. Anne Orsene is the Executive Director of Hearing Evaluation Services and has been with the organization since 2000. She has been practicing audiology and caring for her patients in Western New York since 1991. Along with her administrative responsibilities, Dr. Orsene sees patients one day per week out of our Wehrle Drive location.

Special Offers

Hearing Consultation
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"Very good. Patient, informative, kind, understanding. Made good attempt at e planning things to me. Great "bedside manners" in explaining the procedures before rhe procedure so I wasn't startled by it."

~ Rivin K.

Review left on Google

"Dr Ball was so very patient with mom. She was very kind and quite a blessing to mom as she was able to get ancient hearing aids in a usable condition for mom who had lost both of her hearing aids. If you require kindness and patience set up your appointment with Dr. Ball Thanks again"

~ Mary A.

Review left on Google

"Love Dr.Ball, very thorough with her assessments and testing. Takes time to explain everything. She's very patient, kind, compassionate and professional. My world was crashing from brain surgery that resulted in hearing and balance nerves cut. I had terrible tinnitus and was highly sensitive to noises. Not to mention, total hearing loss in left ear created terrible anxiety. One thing l was not aware of, with loss of hearing in one ear, it's impossible to detect where noises are coming from, very scary. One example, my dog ran after a fox and I couldn't tell what direction her barking was coming from. Luckily, she returned to me, but it was scary not being able to locate her. My first meeting with Dr. Ball was amazing, her calmness and explaining everything, put me at ease. She was able to give me crossover hearing aids that help with hearing. I am very thankful that our paths have crossed. Hearing Evaluation services should be very proud to have Dr. Ball on staff. Everyone in the office is kind and have great people skills. Thank you, Hearing Evaluation services!"

~ Darlene B.

Review left on Google

"Dr. Ball and the entire staff at HES are amazing. Being a younger female with a hearing impairment, Dr. Ball helped me find the best hearing aids for me that are also aesthetically what I wanted. I always feel safe and comfortable in the office and I know that HES is always working in my best interest. If I could give 6 stars I would!"

~ Kathryn G.

Review left on Google

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