2733 Wehrle Drive, Suite 200
Williamsville, NY 14221
Hearing Evaluation Services (HES) is a Western New York leader in providing high-quality hearing healthcare. We diagnose, treat, and counsel individuals suffering from hearing loss and provide comprehensive hearing services. Additionally, we assess and provide management therapies for people affected by tinnitus and/or hyperacusis. We also provide comprehensive balance assessments, offer proper balance treatments and can refer patients to receive specialized balance rehabilitation to correct ongoing dizziness or imbalance problems.
Questions about your insurance? We can help you! Our Insurance Specialist is incredibly knowledgeable about different insurance plans and will be able to lend guidance and answer questions regarding your specific coverage when you call.
Dr. Anne Orsene is the Executive Director of Hearing Evaluation Services and has been with the organization since 2000. She has been practicing audiology and caring for her patients in Western New York since 1991. Along with her administrative responsibilities, Dr. Orsene sees patients one day per week out of our Wehrle Drive location.
"Never anything less than amazing. Caring, professional people from the front desk to the doctors. They've gone above and beyond for our family several times. We recommend Hearing Evaluation Services without hesitation to any age person. You will be comfortable from the moment you walk in the door and you'll be glad this is where you chose to go."
~ Tricia B.
"This is a message of thanks for my recent visit at the Orchard Park, New York, office of Hearing Evaluation Services. I had difficulty hearing for a couple of years and finally committed to participating in the hearing evaluation. Honestly, I dreaded the entire process. I was pleasantly surprised by the compassion and support I received. Each individual was encouraging and patient with me. Each step was explained completely and the results were reviewed with me immediately. In particular I want to recognize Cindy, the receptionist, for her warm welcome and for making me feel valued and comfortable. My thanks further go to Dr. Anne Orsene, my audiologist. She performed the test and was patient with my questions. She provided her recommendation of the best instrument for me and the supporting reasons for her choice. Dr. Orsene gave each of the necessary details without overwhelming me. I was apprehensive about how the hearing aids would work for me as well as how I would be able to afford them. Dr. Orsene was so positive and encouraging. Thank you. The hearing aids were ordered, introduced and fitted by Emalee Danner, my audiology resident. Emalee was spot on in her performance and delivery. She had just the right presentation and delivery. In conclusion I recommend that you take the next step and visit Hearing Evaluation Services. Please don't wait like I did. Help is right there for you. Many thanks again. Carol T."
~ Carol T.
"The people are very helpful. I went to get my semi annual cleaning of my hearing aid I told the girl that took care of me how my hearing aid kept going out and couldn't hear. She found it was a broken wire and fixed it"
~ Jeffrey T.
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