Southbury Audiology

Request an Appointment
Southbury Audiology logo

2 Pomperaug Office Park # 307
Southbury, CT 06488-2293

Office Hours

9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
9:00am - 5:00pm
(Looking Up Reviews)
Like to travel? Enjoy yourself!Stop in to any of the 1,400 EarQ locations for repairs & adjustments of your EarQ hearing aids.

About the Practice

Southbury Audiology is patient-focused with a commitment to continued education. We strive to provide the most current test protocols and best practices for hearing care. We encourage involvement of the whole family in the rehabilitative process to ensure the best outcomes for successful communication and listening strategies. It is important for the patient (or parents of young children) to have a thorough understanding of all results and recommendations.

We are equipped to comprehensively test patients of all ages. Hearing ability has a significant impact on an individual's overall sense of well-being and cognitive skills. Therefore, not only is the patient and their family informed of test results and recommendations, but their primary care and referring physicians are also included.

Specialties include:

Comprehensive Hearing Testing
Pediatric Services
Hearing Aid Repair
Cochlear Implants
Ear Wax Removal

Insurance/Financing Information

Insurances Accepted

In addition to Medicare and Medicaid, we participate with all the major insurance carriers including:

  • Aetna
  • Anthem
  • Cigna
  • Connecticare
  • Oxford
  • Tri-Care
  • United Health Care

Third Party Hearing Aids Networks include:

  • Amplifon (Cigna)
  • EPIC (United Health)

Payment Types Accepted

We accept Cash, Check, Visa, Mastercard, American Express, and Discover

Meet Cathleen A Alex

Cathleen A Alex headshot

Cathleen A. Alex, Au.D. is a board certified Doctor of Audiology and founded Southbury Audiology in 1996. She earned her Bachelor of Science degree in Speech Pathology and Audiology as well as her Master of Science Degree in Audiology from Penn State. She was the first graduate of the Pennsylvania College of Optometry School of Audiology (now Salus University) Doctor of Audiology program in May of 2001. Dr. Alex is the founding and current President of the CT Academy of Audiology, a charter member and fellow of the American Academy of Audiology, certified member of the American Speech and Hearing Association, and member of the Academy of Dispensing Audiologists. She is committed to providing state-of-the art hearing care to patients of all ages in a friendly and welcoming atmosphere.

Special Offers

Free Demo
In Office
Risk-Free Trial


"Recently saw Dr. Bakewell for a hearing test. She explained everything in detail & was kind, patient, understanding & professional, The office staff is wonderful to."

~ R7 V.

Review left on

"I have a pretty healthy dislike of the human medical field based on previous experiences. But this group, especially Dr. Alex, is OUTSTANDING!!! I cannot say enough great things about this group. Not only did they far exceed my expectations, but gives me faith in human medicine again. Incredible."

~ Alisa G.

Review left on Facebook

"I can't thank audiologist Stephanie Bakewell, Au.D. enough for her courtesy, kindness, patience and expertise with assisting my 97 year-old mother with repair/adjustment to her hearing aid. Carol Hacker and Mary Comunale, the friendly voices of the practice, made my time in their office relaxed, enjoyable and stress-free. Mostly, my mother is completely satisfied with the results! I highly recommend them to anyone seeking high-level professional help from a qualified and reliable audiologist."

~ Terry S.

Review left on Facebook

"I can't thank audiologist Stephanie Bakewell, Au.D. enough for her patience, kindness, courtesy and expertise with repair/adjustment to my 97 year-old mother's hearing aid. Carol Hacker and Mary Comunale, the friendly voices of the practice, made my time in their office stress-free, enjoyable and relaxing. Mostly, my mother is satisfied with the results! I recommend this practice highly to anyone seeking high-quality and professional audiological assistance."

~ Terry S.

Review left on Facebook

"My mother is 90 and extremely difficult and nearly 100% deaf. Dr. Alex won my mother over and me... her patience and care was outstanding and so appreciated! The care and time she gave to my mother and her hearing challenges, along with memory challenges, was truly appreciated. I can't thank you enough Dr. Alex! "

~ Tricia M.

Review left on Healthy Hearing

"Veterans office sent me here for an exam. Great location, great office, and a great staff. Even though staff was dressed up like ‘witches’ on a Holloween day appointment. Somehow they maintained their professionalism throughout."

~ Jerome P.

Review left on Facebook

"I just wanted to express my sincere thanks and heartfelt appreciation for the difference that you've made. As a speech-language pathologist and school administrator, I've come to realize the impact of hearing loss on a personal level. Your work with amplification has helped me to once again experience the magic found in the sound of rain, the humming of a bee, a quiet whisper, and the gentle conversation of a small child in a noisy place. The amplification, tailored to my personal and professional needs, is truly life-changing. Every day it opens new doors to me to experience the world more fully. Although May is officially designated as Better Speech and Hearing Month, your expertise and personal commitment to your clients can make better speech and hearing happen every day! Thank you for all you've done!"

~ L.S. .

Review left on Facebook

"I really cannot express how dramatically my life has changed for the better due to your expertise. Your incisive analysis of my hearing impairment, which had gone on for too long leaving me totally out of most conversations, has been a lifesaver. With these Oticon aids I once again have no hesitation in participating in conversations. I can hear so much more clearly. Thank you!"

~ J.P. .

Review left on Facebook

"I resisted my wife's urging for at least six years. Dr. Bakewell was extremely helpful, showing me the real technical issue with my hearing problem. But, when I realized that I could have full-time bluetooth streaming in my ear and hear the birds again, it was a done deal. Thank you, thank you."

~ Rich B.

Review left on Healthy Hearing

"Carol was great, very helpful on my journey with hearing aids. Recommended my sister to get her hearing aid here. Also, I have a problem ear and was hard to fit mold, she was very patient with this problem. She's the best. "

~ Robert W.

Review left on Healthy Hearing

"Personable, caring, and also technologically knowledgeable! Could there be a better audiologist?"

~ Clay A.

Review left on Google

"I was very impressed with the very informative staff. The patience and kind care they showed to my 91 year old friend was simple amazing."

~ Darci F.

Review left on Facebook

"She truly showed me she cared. "

~ Laura D.

Review left on Healthy Hearing

"Have been using her for the past three or 4 years. Never a problem thorough and knowledgeable. Highly recommend her."

~ Linda B.

Review left on Healthy Hearing

"She is a great audiologist. We are not that close to her office but she is worth the trip. My son feels very comfortable with her and she is on top of the newest hearing aid technology. I would recommend her to anyone."

~ Frank C.

Review left on Google

"She clearly knew what she was doing. She doesn't work for just on hearing aid company, she recommends from all companies - unbiased, outstanding. "

~ Karen K.

Review left on Healthy Hearing

"She was extremely patient and thorough."

~ Rose D.

Review left on Healthy Hearing

Send a Message

Questions? Send us a message and an EarQ representative will be in touch within one business day.

Send Message