Practice locations:

Universal Audiology and Hearing Aid Center

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Universal Audiology and Hearing Aid Center logo

860 Central Ave.
Dunkirk, NY 14048

Office Hours

Monday
9:00am - 4:00pm
Tuesday
9:00am - 4:00pm
Wednesday
9:00am - 4:00pm
Thursday
9:00am - 4:00pm
Friday
9:00am - 4:00pm
Saturday
Closed
(Looking Up Reviews)
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About the Practice

Universal Audiology is a privately-owned practice, committed to providing outstanding hearing healthcare services in the Dunkirk, Orchard Park, and Jamestown, NY, areas. We have always been deeply rooted in our community since being founded three generations ago by John P. Gullo. Now under the ownership of his grandson, Joseph A. Gullo II, we continue to maintain the same principles and quality of service that the local community has come to expect. We pride ourselves on tradition and our ability to treat each individual's specific needs while offering the latest services and cutting-edge technology at an affordable price.

Specialties include:

Comprehensive Hearing Testing
Pediatric Services
Hearing Aid Repair
ENT Services
Home Visits

Insurance/Financing Information

The Orchard Park office processes a large volume of Empire Insurance claims for hearing aids for our clients who are NYS employees and NYS correctional officers. Our special Empire Insurance Hearing Aid Program allows for a 4-year warranty for new hearing aids for those covered under Empire Health Insurance. Empire Health Insurance covers one right and one left hearing aid every four years. Also, located in our Jamestown office is our center for compensation claims for hearing aids. The clients who have received a compensation settlement for hearing loss are entitled to hearing aid coverage as part of their compensation claim. We process all claims to the insurance carrier, getting payment for the hearing aids from the compensation insurance company.

Want to know more? Visit the Universal Audiology and Hearing Aid Center website to learn more about the practice, services, hearing health, and hearing solutions.

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Meet Joseph Gullo II

Joseph Gullo II headshot

Universal Audiology and Hearing Aid Center was originally founded by John P. Gullo, a man who wore hearing aids himself. His motto was "Consult one who wears one." The way we see it, it must have been a good motto, because it led to a good business that has lasted for generations.

Special Offers

Free
Hearing Consultation
45-Day
Risk-Free Trial

Reviews

"Love my hearing aides, Im now able to hear! Office staff held off on billing the insurance as she said most dont cover them! Stay on top of your billing if you do have hearing aide coverage! Joe is the best!"

~ Karlene K.

Review left on

"Great service"

~ Robert S.

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"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Over the top patient service and communication! Joe and Debbie go above and beyond a typical Audiology appointment. Wish I would have taken my parents sooner, instead of venturing out of town!"

~ Michele D.

Review left on Facebook

"Over the top patient service and communication! Joe and Debbie go above and beyond a typical Audiology appointment. Wish I would have taken my parents sooner, instead of venturing out of town!"

~ Michele D.

Review left on Facebook

"Over the top patient service and communication! Joe and Debbie go above and beyond a typical Audiology appointment. Wish I would have taken my parents sooner, instead of venturing out of town!"

~ Michele D.

Review left on Facebook

"Over the top patient service and communication! Joe and Debbie go above and beyond a typical Audiology appointment. Wish I would have taken my parents sooner, instead of venturing out of town!"

~ Michele D.

Review left on Facebook

"Awesome"

~ John C.

Review left on Facebook

"Great service and extremely knowledgeable! Appreciate the quick responses I receive when I need assistance."

~ Michael F.

Review left on Facebook

"Perfect local specialist for the whole ffamily."

~ Ralph C.

Review left on Facebook

"A professional in his field and a friendly and outgoing gentleman....."

~ Jim P.

Review left on Facebook

"Personal, Professional and Caring."

~ James W.

Review left on Facebook

"Personal, Professional,"

~ James W.

Review left on Facebook

"Staff is nice"

~ Hip P.

Review left on Facebook

"Dr. Gullo is tops. I could've used the dog ate my homework excuse for what my kitty did to one of my hearing aids but he said things happen lol. I'm so glad I was recommended to him."

~ Thom A.

Review left on Facebook

"Very nice,clean and quite office. Very friendly the Dr. Was super understanding and polite the same with the receptionist. First time visiting the office and I would recommend."

~ Elena B.

Review left on Facebook

"Joe and his staff are so kind, patient and helpful. Joe helped us understand our options and explained everything so clearly. We highly recommend Universal Audiology!"

~ Courtney G.

Review left on Facebook

"Great place to go for your hearing especially if you want to stay local"

~ William A.

Review left on Facebook

"Joe is very nice and understanding. He makes you feel comfortable and explains things so you can understand everything."

~ Virginia B.

Review left on Facebook

"Joe is very nice and understanding. He makes you feel comfortable and explains things so you can understand everything."

~ Virginia B.

Review left on Facebook

"Joe is very nice and understanding. He makes you feel comfortable and explains things so you can understand everything."

~ Virginia B.

Review left on Facebook

"Joe is very nice and understanding. He makes you feel comfortable and explains things so you can understand everything."

~ Virginia B.

Review left on Facebook

"I showed up for my appointment. Joe the audiologist meet me in the waiting area and took me back to his office. We than proceeded with the hearing exam. After the exam Joe explained my results. We went over different hearing aid options. Joe was very informative and explained the different types of aids he offered, no pressure. I would recommend Universal Audiology. No I didn’t get paid from Joe."

~ Mike B.

Review left on Facebook

"I showed up for my appointment. Joe the audiologist meet me in the waiting area and took me back to his office. We than proceeded with the hearing exam. After the exam Joe explained my results. We went over different hearing aid options. Joe was very informative and explained the different types of aids he offered, no pressure. I would recommend Universal Audiology. No I didn’t get paid from Joe."

~ Mike B.

Review left on Facebook

"I showed up for my appointment. Joe the audiologist meet me in the waiting area and took me back to his office. We than proceeded with the hearing exam. After the exam Joe explained my results. We went over different hearing aid options. Joe was very informative and explained the different types of aids he offered, no pressure. I would recommend Universal Audiology. No I didn’t get paid from Joe."

~ Mike B.

Review left on Facebook

"I showed up for my appointment. Joe the audiologist meet me in the waiting area and took me back to his office. We than proceeded with the hearing exam. After the exam Joe explained my results. We went over different hearing aid options. Joe was very informative and explained the different types of aids he offered, no pressure. I would recommend Universal Audiology. No I didn’t get paid from Joe."

~ Mike B.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Great service, great staff. They truly care !!"

~ Albin F.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"Joe is very helpful and understanding. Made me feel comfortable while in his office."

~ Jim W.

Review left on Facebook

"He seemed like he knew what he was doing and he was honest."

~ Judy K.

Review left on Healthy Hearing

"Very good service. They were very understanding on what my needs were. They are a good group of people."

~ Edd A.

Review left on Healthy Hearing

"He was very understanding and worked with me to help me understand what he could do with my hearing aids. "

~ Grace H.

Review left on Healthy Hearing

"The Dr. was nice and treated me with respect."

~ Joseph G.

Review left on Healthy Hearing

"They always take and make time to see me if anything needs fixing and are always friendly and courteous. I'm very satisfied with my hearing aids."

~ Janet A.

Review left on Healthy Hearing

"The staff is very professional and friendly, they know the product and take care of it. You feel welcome when you go there. "

~ Leroy A.

Review left on Healthy Hearing

"I went in because my left aid was not working. Dr. Gullo checked it then told me what was wrong and how to keep the aids working. They are great now. He has always had the best interest when working with me. "

~ Ernest M.

Review left on Healthy Hearing

"I am comfortable with Joe. I can ask questions, he keeps me updated on the latest hearing aids. I receive excellent care and would recommend JG Universal Hearing to all. They are great!"

~ Nancy A.

Review left on Healthy Hearing

"I like the personal, polite attention and limited waiting time. They really listen here!"

~ Loeta W.

Review left on Healthy Hearing

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