Walnut Creek Hearing Aid Center

Walnut Creek Hearing Aid Center logo

Walnut Creek Hearing Aid Center

1986 Tice Valley Blvd.
Walnut Creek, CA 94595

Office Hours

Monday
9:00am - 5:00pm
Tuesday
9:00am - 5:00pm
Wednesday
9:00am - 5:00pm
Thursday
9:00am - 5:00pm
Friday
9:00am - 5:00pm
Saturday
Closed
(Looking Up Reviews)

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Appointments are typically 60 minutes in length.

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About the Practice

At Walnut Creek Hearing Aid Center, we take a new approach to hearing technology by ensuring each one of our clients receive the best care possible. As a UC Berkeley-trained biophysicist and neuroscientist, Dr. Gil Magilen has been developing hearing aid fitting methods and making a case for advanced training in the hearing-aid provider community for over 35 years. Together with his daughter, Debra Zupo, he is working to bring Hearing Engineering to the world. Over 1 million people buy hearing aids and don't use them. We don't want you to be one of them. At Walnut Creek Hearing Aid Center, we are here for you.

Meet Gill Magilen

Gill Magilen headshot

Hello, I'm Dr. Gil Magilen and I am dedicated to helping my patients hear better through Hearing Engineering. I have a PhD in Biophysics, UC Berkeley, followed by neuroscience research at UCSF Med Ctr. In the 30+ years in my hearing aid clinic and research practice, I developed a practice called Hearing Engineering.

Reviews

"I first came to Dr. Gil in early 2006 when my hearing had deteriorated to a point where it was affecting both my occupational and personal life. As a young man in the military and construction industries, I had been exposed to very high levels of sound over a long period of time. After a few sessions of Dr. Gil tuning my first pair of hearing aids, it was apparent to me that his skills were way beyond what I had seen in the first "hearing aid stores" I had visited.His human sciences background allows him to construct individual programs tailored to the patient's specific needs. The degree to which he can do this continues to amze me today. As a result, you get much more than simply "sound amplification" in your hearing aids. My natural hearing loss has continued to worsen over the years, yet with the latest hearing aids and Dr. Gil's personal tuning, I can hear better than I could 20 years ago.His assistant, Debra, is also on the same level of expertise and both are a pleasure to work with. The office staff are very professional and friendly towork with. I could not recommend them highly enough."

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"As a musician and teacher, I wore a hearing aid, but the sound wasn't always the best, especially when I played music because I couldn't hear the music as well as I wanted to. I would never go to another office because I am convinced that you are the best. I love my hearing aid because it helps me enjoy the wonderful world of sound. Keep up your fantastic work on behalf of the hearing impaired!"

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"The professionalism and expertise demonstrated by the staff far exceeds that of any other hearing aid provider that I have had experience with. My hearing has greatly improved. "

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"I have been involved with problems concerning hearing for over 30 years and have heard other speakers talk about hearing aids and hearing loss, but I've never quite gotten a handle on it. After hearing you, I am no longer in the dark."

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"In 1997 I knew that I was having problems with my hearing, so I went to a hearing aid company in Walnut Creek and they fitted me with hearing aids. I was unhappy with the hearing aids…I didn't hear nearly as well as I thought I should, I didn't like the feel of them so I hardly ever wore them.Three or four years later I went back, again to the same Hearing Center and they gave me some new hearing aids that were supposedly much better. The same thing applied there. I can't really give you a reason why I went back there. I guess, it was because I just thought it was me rather than them. So I went back to them figuring that maybe a different kind of hearing aid would help me a little bit. So I got those hearing aids and they didn't perform any better than the other ones.Then they came out with an ad in the paper, a few months ago, end of 2004, beginning of 2005, and were promoting a new hearing aid. I saw the representative from the company, they put a mold in my ear and told me to come back in a couple of weeks to pick it up, and they would call me. And at the price of $6,800…that was after a 40% discount.I was not really pleased thinking that I would be spending $6,800, so I thought I would shop around to see if I could find an answer, to see if I was being taken advantage of, or what, so I dropped in to this hearing aid center here in Walnut Creek, with Dr. Magilen. We discussed things; I read a couple of articles by him, I also read some other publications and came back for a visit.He spent 3½ hours with me, doing things I hadn't had done before, repeating a list of words that were given to me on the computer or recorded, background noise, whispering, all things of this nature, and adjusted the hearing aids to fit these qualifications.The amount of difference I experienced was tremendous. I can't believe how well I was able to hear compared to what I had before. Now, I was tested without the hearing aids, with the hearing aids from the other Hearing Center, and the hearing aids that Dr. Gil had given me. And there was no comparison."

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"Having worn hearing aids for some 40 plus years, I turned to the Walnut Creek Hearing Aid Center. I was immediately impressed with the testing process, the experience of Dr. Magilen and his staff, and the approach used in determining my precise hearing loss. Of particular importance to me was the prompt and courteous attention given to me after an adequate period of wearing the new aids."

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"I am now once again able to contribute to professional discussions and decision-making because I hear and thoroughly understand what is transpiring. The interpersonal relations that were diminished because of my hearing loss have been restored, and social events no longer cause me concern."

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"I have a drawer of about five pairs of hearing aids that gave me factory prescribed prescriptions. My most recent pair of hearing aids were digital and programmable. I was told that was the best that could be done for me and that I needed to accept my diminished hearing loss.I knew there had to be more and it was not until after I saw Dr. Gil Magilen that I realized what hearing I had been missing. Today, I can hear with so much more natural sounding depth and quality that I will never go back to another practitioner who does not use this technology."

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"As a physician and a college science major, I have utilized three different audiology offices in my quest to improve my hearing. My visit to your office ended my quest.Your Ph.D. in Biophysics has provided you with an understanding of the science of sound transmission and the pathology of hearing loss. Those two skills allowed you to accurately diagnose the nature of my hearing loss, much more so than any of the other audiology offices. Armed with this diagnosis and the state of the art of your audiology equipment, you were able to customize everything to my specific needs.The Signia hearing aids you customized on my behalf, and the various sound control settings of those hearing aids, provided me with the ability to easily adjust them for the setting (crowd, dinner table, movie etc.) in which I was using them.The improvement the Signia equipment provided, compared to the prior hearing aids I was sold is remarkable.Your explanation of the science behind your approach, and the quality of the service from your staff is first rate.I am recommending to my physician colleagues who specialize in Ear, Nose and Throat (ENT or Otolaryngologists) that they consider sending their hearing loss patients to you for evaluation and trial of these state of the art hearing aids."

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"After struggling to "get by" for many years, my husband finally agreed that his loss of hearing was causing him to age more rapidly than he should, making him irritated and/or disinterested in company and frustrated most of the time. That was 14 years ago. After failing to get relief from the highly advertised, supposedly hi-tech gadgets guaranteed to enhance hearing, his medical doctor recommended Dr. Gil Magilen. David was negative after all the disappointments, but the excitement and enthusiasm of Dr. Gil was catching. And we were both fascinated by the intricate procedures on the first visit. I'll always remember David's first words as he was hooked up... “so that's what you sound like?” I guess I had never really appreciated just how difficult it is to struggle to hear day after day. Needless to say after a few return visits David came home with two new ears. Honestly, the years dropped away from him and he no longer had that vacant look in company.As I said, that was 14 years ago. Since then, we both retired and moved from the area and David tried a new audiologist and brand-new hearing aids that were meant to be top-of-the-line. For two years, he struggled with these, going back again and again for adjustments, but still his hearing was getting worse. Finally I said, “Call Dr. Gil and see if he can help you.” We felt a bit awkward not having been for so long, but Dr. Gil immediately returned David's call and said, "Come in!"This has been far too long of a story, but I am so convinced that there are many people like David who are suffering needlessly to merely join in a pleasant conversation or enjoy their music or television. I am confident that it is not only the hearing aid that has to be operating well, but it is the personalized programming that is so vital. We certainly have no knowledge or experience of anyone who has the knowledge, dedication, and enthusiasm of Dr. Gil, or is willing to take the time necessary to discover the volume highs and lows and all the other intricate adjustment of tones, which I still do not understand. I hope someone will read this and get the help they need from this extraordinary man!"

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"My hearing was gone in my right ear due to damage from an Acoustic Neuroma (tumor). I've seen many hearing specialists over the years, trying to get some help from a hearing aid, all to no avail. I quit going out, attending parties, going to restaurants, all because it was too difficult to hear.Then I was told of Dr. Gil Magilen at Walnut Creek Hearing Aid Center. My life turned around! After many years and many trials of hearing aids from ENT's and even Stanford's Auditory Dept., this is the first time I've gotten any noticeable help. Dr. Gil is a Hearing Engineer and he approaches hearing aids in an entirely different way, eliminating distortive and negative sounds so I end up with more a sense of space and location with a minimum of distractive noise. The advantage I have is not just hearing who is speaking but the distinction of words, not just sounds. Thank you, Dr. Gil.I hope this expresses to you, just how much I appreciate what you've done for me. Of course I've gained weight because I'm now going out to restaurants again but that's another story."

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"In the past 18 years, I have been receiving treatment from a variety of audiologists. I now hear delicate sounds I haven't heard in years. I understand people on TV and on the phone, much, much better. I'm enjoying music."

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"As the husband of a profoundly hearing-impaired wife, my own life has been made much easier. I no longer have to turn my head to speak to her as I'm driving our car or standing at the sink, she hears me when I answer her question from another room, we carry on a normal conversation in a relatively noisy restaurant, she can hear the television and most of a movie, she now speaks easily with waiters, folks in the elevator, people on the other end of the telephone, etc.Above all, my wife is happier than I have ever seen her since she began wearing hearing aids."

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"You did fine-tune my old hearing aids and they were much better, but nothing like the new. Quality of life is far more important. A Happy Camper from Rossmoor."

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"I now hear the traffic, but it doesn't roar. I can understand what's being said on the car radio. I can hear the birds singing. You are a genius!"

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"It was a 3 hour drive there and back but worth it. We were in and out in 20 minutes. The facility was clean and the staff were mostly friendly."

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"I just wanted to take the time to thank you and your courteous and competent staff for significantly improving my quality of life.When I first walked into your office a few months ago, I was resigned to the fact that my hearing loss and the poor performance of prior hearing aids was just something I was going to have to live with the rest of my life. I had made adjustments to my professional and social life to accommodate for my poor hearing, and frankly, my quality of life suffered for it.When you explained that I should expect improvements from a new pair, I was skeptical, and just thought I was hearing more of the same bull that I had heard from other providers. For that, I owe you an apology.The hearing aids that prescribed (and the great attention to detail while fitting), have led to significant improvement in my hearing in almost ALL situations. My family and friends have noticed major differences in my ability to hear and understand, and I sometimes find myself even forgetting that I have a hearing loss!I cannot thank you and staff enough for this.You definitely have a different approach to fitting hearing aids, and I hope that you continue to challenge the status quo and help improve an industry that has the potential to help so many people."

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"It was a 3 hour drive there and back but worth it. We were in and out in 20 minutes. The facility was clean and the staff were mostly friendly."

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"There's really no comparison. It's well worth the investment because I can now hear everything I want to hear. I wear it all the time. I'm really impressed!"

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"My relationship with hearing aids dates back over 25 years. I'm on my fourth one. All my units were able to amplify sound. However, as my hearing deteriorated over the years; my ability to comprehend conversation (versus hearing sounds) was noticeably reduced. I saw Dr. Gil several years ago when my third unit (which I had gotten from a hospital hearing aid center) was giving me a lot of problems. After testing my hearing, he devoted two visits to "shaping the sounds" with the use of his equipment. The result of his adjustments to my unit was a noticeable improvement in my comprehension. He also demonstrated to me the effect of these adjustments on one of the state-of-the-art hearing aids available at his center. Gil turned his back to me and shielded his mouth. I could actually understand what he was saying! Other problems caused me to replace this unit several years later. I was lured by a big box store's bargain price and 3 year guarantee. I'm having the same problems that I had before—I hear the sounds but don't distinguish words well in other than ideal conditions. I've been in at least a dozen hearing aid offices over the years and I've never encountered one that has the sophisticated equipment that the Walnut Creek Hearing Aid Center has. I wish I had gone to Dr. Gil when it was time to replace my hearing aid several years ago."

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4.9/5 Based on 20 Reviews

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